Shipping

When sending any labwork to us.

Attach the completed lab slip (all copies) to the front of the bag including any extra instructions especially with wet work to avoid the lab slip becoming damaged or illegible. Please use one ticket per job to enable us to keep our clinical notes up to date.

Wrap all models individually and secure with bubble wrap.

 Additional wrap or packaging should be added to completely fill the box or padded jiffy bag. This will prevent case materials from moving during shipping. Please avoid regular envelopes as these often arrive damaged and wet.

 Ship all loose and fragile materials such as bites and try ins in a sealed container or bag. Any photos or slides related to your case should be placed in a plastic bag for protection. Simply place your 1st order in a box or jiffy bag and write our name on it and they will do everything else. 

Once we have received your 1st order :- We will provide a heavy duty shipping box for future shipments along with shipping instructions.

Innovo provides FREE shipping to and from the lab to surgeries simply call us on 0121 426 3778 for our express courier service to schedule a pick up for you. Please call before 5pm for our next day. Courier service.